COVID-19 is creating unprecedented challenges in our communities and making the importance of essential workers more visible than ever. Firstline Workers are maintaining critical supply chains, keeping essentials stocked at retail stores, delivering vital supplies, serving as first responders, and caring for the most vulnerable. During this challenging time, organizations worldwide need to empower these workers with secure access to tools and technology to do their jobs. Today we’re announcing new Azure AD Public Preview features that enable critical Firstline Worker productivity.
SMS sign-in for Firstline Workers
Remembering multiple sets of credentials is cumbersome, especially for Firstline Workers who often have multiple employers and systems to use. To enable convenient, low-friction access, we’ve released SMS sign-in to help Firstline Workers seamlessly sign into their Azure AD account by entering their phone number and receiving a one-time password (OTP) via SMS/text.
Check out our documentation to get started with SMS sign-in today.
Delegated user management with My Staff
A common challenge customers face is scaling their IT operations to support thousands or millions of Firstline Workers. Forgetting their passwords or adding a new phone number can quickly overwhelm corporate IT teams and escalate helpdesk costs. With My Staff, organizations can empower Firstline Managers to reset passwords and manage phone numbers for their employees, reducing burden on a centralized helpdesk.
To learn more about My Staff and how to empower your Firstline Managers, check out our documentation.
Increasingly, Firstline Workers are sharing tablets or mobile device between shifts, posing unique security challenges to organizations. With shared device sign-out for Android and iOS, Firstline Workers can sign out of all applications and web browser sessions with a single click, before handing the device to another coworker or returning it to a hub. Customers can choose to integrate this capability into all of their line-of-business apps using our authentication libraries.
We encourage you to check out these new features in Public Preview today and share your feedback! Learn more about Microsoft’s newly announced Firstline Worker offer and Microsoft Teams tips on how to enable Firstline Workers. Stay tuned for more technology for Firstline Workers.
Alex Simons (@alex_a_simons)
VP of Program Management
Microsoft Identity Division