First published on TECHNET on Jan 03, 2017
Hi everyone! Thanks for sharing your feedback and experiences with the Service Manager 2016 deployment. We heard you, and to make your deployment and upgrade experience better, we are now extending the support of following platforms for Service Manager 2016 –
of SQL server 2014 SP2 for both SM 2016 & 2012 R2
As some of you were waiting to upgrade your SQL servers, Service Manager 2016 and Service Manager 2012 R2 (with
Update Rollup 9
) now officially support Service Pack 2 for SQL Server 2014 for hosting your Service Manager CMDB and Data Warehouse databases.
Support of SM 2016 console on Windows 7
Service Manager 2016 console installation will now be supported on Microsoft Windows 7. This will require installation of .NET 4.5.1 as a pre-requisite for Windows 7 to support the SM 2016 console. You can download it from
Please note that the new spell check feature which was introduced in the Service Manager 2016 console, will have limited language support for Windows 7 installations. The supported languages on Windows 7 include English, French, German and Spanish.
Support of SM 2016 connectors with System Center 2012 R2 components
We heard your feedback that the seamless and easier upgrade to Service Manager 2016 requires keeping the support of SM connectors with System Center 2012 R2 components. Hence, we will be supporting System Center 2012 R2 Virtual Machine manager, Orchestrator, Operations Manager and Configuration Manager (including SCCM 1511, 1602 and 1606) to be used with Service Manager 2016 connectors.
We have done a fair amount of validation to make sure that everything continues to work as expected. That said, if there is anything which seems suspicious let us know via your comments below.