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System Center Service Manager (SCSM) Authoring Management Pack tips and best practices

When using the SCSM Authoring Management Pack, follow these tips and best practices for best results. These are not always presented in order, so please read through this post before setting up your MP. Disable the MPSSyncJob Schedule before importing ... continue reading

System Center 2016 now supports TLS1.2 security protocols

TLS 1.2 is the secure way of communication suggested by Microsoft with best-in class encryption. SSL and early TLS are not considered strong cryptography and cannot be used as a security control. Microsoft has added official support for TLS1.2 security ... continue reading

System Center 2016 now supports TLS1.2 security protocols

TLS 1.2 is the secure way of communication suggested by Microsoft with best-in class encryption. SSL and early TLS are not considered strong cryptography and cannot be used as a security control. Microsoft has added official support for TLS1.2 security ... continue reading

System Center 2016 now supports TLS1.2 security protocols

TLS 1.2 is the secure way of communication suggested by Microsoft with best-in class encryption. SSL and early TLS are not considered strong cryptography and cannot be used as a security control. Microsoft has added official support for TLS1.2 security ... continue reading

System Center 2016 now supports TLS1.2 security protocols

TLS 1.2 is the secure way of communication suggested by Microsoft with best-in class encryption. SSL and early TLS are not considered strong cryptography and cannot be used as a security control. Microsoft has added official support for TLS1.2 security ... continue reading

Troubleshooting Service Manager work item (Incident, Change Request, Service Request) status stuck on “New”

Any time we see newly created work items stuck with a “New” status, it generally means that the Service Manager workflows are not processing or are processing slowly. Monitoring the “Minutes behind” of each workflow can be a useful method ... continue reading

Demo: New date dimensions in System Center 2016 Service Manager DW cubes and how to extend them

The inbox Data Warehouse cubes in System Center 2016 Service Manager now have date dimensions for common date properties, which can be sliced based on years, quarters, months, days etc. for rich reporting and trend analysis. This new feature provides ... continue reading

Demo: Deploy and personalize the new Self Service Portal in System Center 2016 Service Manager

This short video tutorial gives a walkthrough of how to install the new HTML Self Service Portal in System Center 2016 Service Manager, and then how to personalize it. More ResourcesRead more about this from hereRead more about What's new ... continue reading

Demo: Optionally Disable ECL Logging for Faster Connector Synchronization with System Center 2016 Service Manager

This video tutorial provides a walkthrough of how to disable ECL logging, for Configuration Manager and Active Directory connectors, in Service Manager 2016. This process can help in attaining much faster connector sync cycles, which essentially mean, having less load ... continue reading