Shubhendu_Satsangi

Conversational Bots 2.0 – Setting a new paradigm

The evolution of AI chatbots is transforming user interactions. Powered by advanced Azure AI, these multi-modal bots can process and respond to various inputs like text, images, and voice. They offer enhanced support and seamless navigation, making them invaluable for improving user experiences. For instance, they can efficiently troubleshoot by analysing error images, navigate users […]

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Revolutionizing Businesses with Virtual AI Agents

If you want to provide a better customer experience, you might consider using a virtual AI agent. This is a software application that can talk to your customers on the phone, using natural language. It can understand what they want, give them the right answer, or do something for them. And if it can’t handle

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