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Troubleshooting ‘Unsupported Cluster Configuration’ errors in Virtual Machine Manager 2012 R2

~ John Clyburn | Senior Consultant Hi everyone, my name is John Clyburn and I’m a senior consultant here at Microsoft. I was recently working at a customer site where we were getting “Unsupported Cluster Configuration” errors in the SCVMM ... continue reading
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Monitoring Service Manager with Microsoft System Center Operations Manager

Microsoft System Center Operations Manager, along with the Service Manager management packs, provides an excellent monitoring platform for Service Manager. Many important pieces that are vital to Service Manager health can be monitored, including: Checking SQL Server to be sure ... continue reading

Removing a Service Manager WorkItem using native PowerShell cmdlets and confirming what happens to the user relationship

Hi everyone, this is Austin Mack from the Microsoft Service Manager support team. Recently I was asked how to remove a Service Manager WorkItem (Incident, Service Request, Change Request, Release Record, Problem). I was also asked to verify that the ... continue reading